Microsoft & CNBC-TV18’s AI for ALL Awards recognised India’s leading organisations which are accelerating their digital transformation with artificial intelligence.<br /><br />Future Generali India Life Insurance Company Ltd was the winner in the category ‘Engaging Customers with AI’.<br /><br />Future Generali has built a AI based model to improve customer service and identify the customer next best action. This has helped in improving customer relationship score by 54% and service score by 80% in an year.
